Get in touch
Send a short email or give us a call, whichever feels easier. You do not need to explain everything. A sentence or two is plenty.
Counselling in Shrewsbury and online
Somewhere to put it down for a while.
Quiet the mind•Lighten the load•Find the joy
Person-centred counselling in a private room in central Shrewsbury, or online, wherever feels safest to you. The first step is a free introductory call, with no obligation to book anything further.
You do not have to arrive with it all worked out
Modern life keeps us moving, achieving and pretending we have it all together. When you are carrying old hurts alongside today's pressures, simply keeping going can take everything you have. Feeling anxious, exhausted or stuck is not a flaw. It is a sign that your mind and body need somewhere to put it down.
Claremont Counselling offers a space to slow down, unpack what you are carrying and begin to make sense of it. You can take the mask off here and look at what is really going on, past and present, without judgement.
Think of your counsellor as a guide and a sounding board, there to help you find your own answers rather than hand you someone else's.
Therapy didn't just help me cope. It made me see the colour in the world again.
Charlotte Morris, founder
How it works
Three quiet steps, at your pace
Getting in touch is often the hardest part. Nothing that follows commits you to anything you are not ready for.
A free introductory call
We arrange a call at a time that suits you. It lasts around ten minutes and is a chance to talk through where you are now and what you would like to be different, and to see whether we are the right fit to work together. There is no charge and no obligation.
Your first session
If it feels right, we book your first 50 minute session, in person in central Shrewsbury or online. From there, we agree together how often to meet and for how long.
What we help with
What people bring to us
Clients come to Claremont Counselling with a wide range of difficulties. Some of the most common are listed here, though this is far from a complete list.
Many people arrive without a clear sense of what sits behind how they are feeling, and that is entirely usual. Helping you understand it is part of the work, not something you need to have done in advance.
Not sure whether counselling is the right thing, or whether what you are dealing with is "big enough"? It is. Bring it to the introductory call and we will talk it through.
Our approach
Person-Centred, which means you lead
Person-Centred counselling rests on a simple idea: you hold the key to your own change. We will not set an agenda for you or tell you what to think.
Your counsellor walks alongside you, offering steady attention, honest reflection and a space where nothing you say is too much, too messy or too late to bring. You set the direction and the pace. Sometimes that means talking something through in detail. Sometimes it means sitting with something for a while until it becomes clearer. Both are the work.
It is an approach built on patience, trust and the belief that people already hold the answers they need, even when those answers are buried under everything else.
Our counsellors
Who you will be working with
Founder and counsellor
Charlotte Morris
Qualified Person-Centred counsellor, Individual Member of BACP
Charlotte began training as a Person-Centred counsellor in 2018, in an approach built on patience, trust and the belief that people already hold the answers they need.
Her own experience of therapy, over the best part of two decades, is what drew her to this work. She knows what it is like to sit on the other side of the room, and how much difference a genuinely non-judgemental space makes.
Outside the counselling room, Charlotte's career has been built on relationships: difficult conversations handled with care, negotiation, and understanding what people need even when they cannot quite say it themselves. She brings all of that into every session, with one aim in mind. Not just helping you get through, but helping you thrive.
Counsellor
Jane Butler
Qualified Person-Centred counsellor, Individual Member of BACP
Jane's warm and professional person-centred counselling approach offers connection, empathy and trust when life becomes overwhelming. It is a space where you can slow down, be heard, and explore what matters to you at your own pace. She will not tell you what to do or what to feel. Instead, she works alongside you, with honesty and respect, as you find your own way forward. Through her own personal counselling, Jane understands how powerful a safe space to explore what is going on for you can be.
Jane is also an experienced healthcare professional as well as a parent carer, with lived experience of SEND, learning disability and neurodivergence. She knows how exhausting and isolating it can be to advocate for someone you love, to navigate complicated systems, to complete never-ending paperwork, and to lose sight of your own needs along the way. If you are a parent or carer, or if you are neurodivergent yourself, you will not need to explain or justify your experience.
Counselling with Jane is a space to be yourself, or perhaps discover yourself, without needing to be strong, organised or coping. Whatever brings you here, you are welcome.
Our space
In person, or online
A peaceful, private room in central Shrewsbury for clients who would rather meet face to face. Sessions are also available online, anywhere in the UK, so you can be heard from wherever feels most comfortable.
Finding us
Claremont Counselling5 Claremont Hill
Shrewsbury
SY1 1RD
- A few minutes' walk from Shrewsbury town centre and the railway station
- Town centre parking is available, with Barker Street car park (SY1 1QH) the closest
- There are stairs to the counselling room. Let us know in advance if step-free access matters to you, and we will talk through the options, including meeting online instead
Full directions are included in the email confirming your first session.
Claremont Counselling
5 Claremont Hill, Shrewsbury SY1 1RD Open in Google Maps
5 Claremont Hill, Shrewsbury SY1 1RD Open in Google Maps
Timing and fees
Clear from the start
Introductory call
No charge
Around 10 minutes, by phone or video, with no obligation to book a session.
Standard session
£65 per session
50 minutes, in person in central Shrewsbury or online.
Practical things worth knowing
- Sessions usually run weekly, at the same time each week where possible
- There is no minimum number of sessions. We review how things are going as we go
- Payment by bank transfer or card, whichever suits you
- Cancellations: 24 hours' notice, otherwise the session is charged
Confidentiality
What you bring to a session stays between us. Like all counsellors, your counsellor discusses their work in regular supervision, where clients are not identified, and there are a small number of legal situations where information must be shared. This is explained fully before you begin, and you are welcome to ask about it at any point.
Get in touch
Take the first step
Email or call and we will come back to you as quickly as we can, usually within one working day. You do not need to explain everything. Just enough for us to arrange a call, and any times of day that suit you.
- hello@claremontcounselling.co.uk
- Phone
- 07801 370336
- Where we are
-
5 Claremont Hill
Shrewsbury SY1 1RD - Sessions
- Monday to Friday, 9am to 6pm